Order Status: If you'd like to find the status of your order, click here.

Please make sure you read this before contacting us. 

Delivery Time: The order normally takes between 5 to 25 business days to arrive, but so worth the wait – after all you can’t just find these items at just any store around corner. If you are waiting more than 15 business days, contact us and we will provide a solution within 1 business day.

Missing Items: Most products come from different suppliers so if you've ordered a few different products, they will probably arrive in different packages in a time difference of a few days, depends on the supplier.

Order Tracking: If you'd like to know the status of your order, please use our Order Lookup link. http://shop.atperrys.com/pages/order-lookup ; Most of the times we do not provide tracking numbers, but if you encounter any problems, write us at and we will quickly do our best to track your package.

Returns: Please contact us by e-mail or contact form before sending any returns, and we will provide you with the returns address.

Toll Free US Customer Support: 1-800-287-9470. Accepting calls 24/7. Please leave a voicemail if an agent is not available.

I would like to complain: If you are not satisfied with the solutions of our customer service, you can complain directly to Perry, the store owner. The e-mail is perry.val@atperrys.com. Perry reads all the e-mails and will take care of any case where customer service has failed to solve.

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