Please make sure you read this before contacting us.
Delivery Time: The order usually takes between 5 to 15 business days to arrive, but so worth the wait – after all you can’t just find these items at just any store around corner. If you are waiting more than 25 business days, contact us and we will provide a solution within 1 business day.
Missing Items: Most products come from different suppliers so if you've ordered a few different products, they will probably arrive in different packages in a time difference of a few days, depends on the supplier.
Order Tracking: If you'd like to know the status of your order, please use our Order Lookup link. http://shop.atperrys.com/pages/order-lookup ; Most of the times we do not provide tracking numbers, but if you encounter any problems, write us at and we will quickly do our best to track your package.
Toll Free US Customer Support: 1-800-518-0959
Please contact us by e-mail or contact form before sending any returns.
C/O Prep and Ship
9525 Cozycroft Ave
Chatsworth, CA 91311