We offer Free Worldwide Shipping on all products. All products come from different suppliers so if you've ordered a few different products, they might arrive in different packages. Most items are sent from outside the U.S., so please allow 5-20 business days for the items to arrive.
We are always trying to improve the shipping conditions, and many times we pay extra for faster shipping, but eventually it depends on our suppliers and the handling companies. We ship with tracking numbers for most items, and if you encounter any problems, write us at firstname.lastname@example.org and we will track your package.
We use PayPal and Braintree (PayPal's Credit and Debit Card Processing Company) as our payment processors. This means that the payment info you provide is used by PayPal and we do not have any access to it. In addition, you enjoy PayPal's Buyer's Guarantee which means if there's any problem with the transaction or the order, you will have a full refund and you have nothing to worry about (https://www.paypal.com/webapps/mpp/paypal-safety-and-security).
Purchase of most goods that can be posted and which do not violate PayPal policies. Here are a few examples of situations where an item doesn’t match the seller’s description: You bought a book and got a DVD, you bought a new item but got something that was used, you bought 3 items but only got 2, the item was damaged during delivery, the item is missing major parts (that the seller didn’t disclose).
If an item doesn’t arrive or doesn't match the description, and your payment is eligible, we’ll reimburse the full cost of eligible purchases paid, including shipping costs.
We hope you enjoy your visit in our store!